We have seen countless Starter Story readers join us, get inspired, and change their lives through the businesses they’ve built.Īfter interviewing 3,186 founders, here’s my biggest takeaway:īuilding a business is simple, but it’s not easy. Our goal is to show you that building the business of your dreams is not only possible, but it’s quite straightforward once you see how others have done it. Right now, we have 3,186 case studies you can read, and we add new case studies every single morning.Įvery day, you’ll find new, interesting businesses that are taking off right now. Our team of 15+ are working every day to find more entrepreneurs, uncover their secrets, and put them in front of you. Try to make it as easy as possible for the recipient to respond to you. Try to end your emails with a simple yes/no question or call to action, such as “does that work for you?” or “if you’re interested, reply with a thumbs up and I can send more info.” If you want to make sure they’ve gotten the email, then just ask! Then acknowledge emotions, the situation or something that’s clearly important to the customer. Take in or better, take notes on the facts. Here are some more tips that can help you get more responses to your emails: 1 - End your emails with a call to action The first step when dealing with an upset or angry customer: listen. Think of these kinds of correspondence as a "gentle push" - a nice reminder that really does make a difference. You can just forward the original email along with a short message, such as: No, you don't need to reference it specifically, but you can assume they got the mail. Should you pretend as if you didn't email them before? If they don't respond to that one, then you should try again (in a reasonable time) and also try reaching out via another form of communication, such as LinkedIn, Twitter, Instagram, or wherever you think you'll have the best chance of reaching them. "Last week I was traveling and didn't have an internet connection.".Often you'll hear some reasoning from the recipient, such as: Your response rate to this simple follow up email will likely be very high. What I tend to do is something like this: The best thing you can do is just send a follow-up email. What should you do if you don't hear back? Simple. It would be great if it could send the email automatically after 48 hours if there’s no reply, but I don’t want the people who did reply to receive the follow-up email. I want to send a follow-up email only to the people who haven’t replied. Note: Remember, people are busy and you are probably not their #1 priority. I have the same exact question, thanks for asking it. So you sent an email a few days ago and you're expecting a reply.
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